Program / Brand

This messaging program is operated by Key Support Solutions (“KSS”), a real estate transaction coordination company located at 4245 N. Central Expy #490, Dallas, Texas 75205. For questions, contact us at (972) 685-1017 or [email protected].

How You Opt In

SMS consent is collected exclusively through a clear, unchecked opt-in checkbox on our website forms. You must actively check the box to consent — it is never pre-selected, and providing consent is never a condition of using our services. Our opt-in methods are:

Contact form — keysupportsolutions.com/contact (SMS opt-in checkbox, unchecked by default).
Start a Transaction form — on the contact page (SMS opt-in checkbox, unchecked by default).
Gated resource download forms — at keysupportsolutions.com/resources (SMS opt-in checkbox, unchecked by default).

Consent Language Shown at Opt-In

The exact language displayed next to the opt-in checkbox is:

“By checking this box I expressly consent to receive text messages from Key Support Solutions related to [inquiries / transaction updates / resource updates], including transaction updates, appointment reminders, and follow-up communication. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms.”

Types of Messages & Examples

We send transaction-related notifications only. Sample messages include:

“Hi Jordan, your option period on 123 Main St ends 06/15. Please confirm your inspection is scheduled. — Key Support Solutions. Reply STOP to opt out.”
“Reminder: your closing on 456 Oak Ave is set for 10:00 AM tomorrow. — Key Support Solutions. Reply STOP to opt out.”
“We still need the signed seller’s disclosure to keep your file on track. — Key Support Solutions. Reply STOP to opt out.”

Frequency, Rates, and Opting Out

Message frequency varies based on your transaction activity.
Message and data rates may apply.
Reply STOP at any time to unsubscribe from all messages.
Reply HELP for assistance, or call us at (972) 685-1017.
Consent is not a condition of purchase of any goods or services.

Privacy — Your Consent Is Never Shared

Mobile opt-in and SMS consent data is not shared with any third parties or affiliates for any purpose.

We do not share, sell, or rent your mobile phone number or SMS consent to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service for full details.